Your privacy is not merely a legal obligation to us – it is a moral responsibility we take seriously. This document clearly and transparently explains how ob9 collects, uses, stores, and protects every piece of information you entrust to us.
We do more than comply with the law – we go beyond the minimum requirements to ensure every ob9 member's privacy is fully protected.
All data transmitted between your device and ob9 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Ob9 has never and will never sell, rent, or trade members' personal information to any third party for commercial marketing purposes.
You may update, request a copy of, or request deletion of your personal data at any time via the ob9 account panel or by contacting our customer support.
Member data is stored on servers protected by multi-layered firewalls, with access restricted to authorised staff only and secured through a two-factor authentication process.
You have full control over the types of promotional communications you wish to receive from ob9. You may unsubscribe at any time through your account settings.
The ob9 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards for online user data protection.
Ob9 collects your personal information only when it is necessary to provide a quality, secure, and responsible service. We do not collect excessive or irrelevant data beyond the scope of our service.
Ob9 uses the information collected for the following purposes. We ensure that every use of data is reasonable, proportionate, and aligned with your expectations as a member of our platform.
| Purpose of Use | Basis for Processing |
|---|---|
| Account management – registration, login, and identity verification | Contract performance |
| Payment processing – deposits, withdrawals, and KYC checks | Contract performance |
| Platform security – fraud detection and anti-money laundering prevention | Legitimate interests & legal compliance |
| Customer Support – responding to inquiries and resolving complaints | Contract performance |
| Promotional communications – bonus alerts and exclusive offers (with consent) | Your consent |
| Platform improvements – usage analytics and new feature testing | Legitimate interests |
| Legal compliance – reporting to authorities where legally required | Legal obligations |
Ob9 will not use your data to make automated decisions that materially affect you without human intervention, except in cases of automated fraud detection where immediate action is required to protect the security of the platform and other members.
Ob9 does not sell your personal data to any third party. However, in the course of operating the platform, we may share certain information with the following parties strictly to the extent necessary:
Ob9 works with carefully selected third-party service providers to support platform operations, including payment processing providers, KYC verification services, licensed game operators, and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and may only use your data for agreed purposes.
Ob9 may be required to disclose your information to government authorities or regulatory bodies if mandated by applicable Malaysian law, a valid court order, or in the context of an official investigation related to financial crime prevention.
Your data security is ob9's absolute top priority. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.
The ob9 platform uses cookies and similar tracking technologies to enhance the user experience, ensure session security, and understand how members use our platform.
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the ob9 platform.
Ob9 retains your personal data for as long as your account is active and for the period required by applicable law following account closure. We do not retain data longer than necessary.
Once the retention period expires, data will be securely deleted or converted into an anonymised format that cannot be linked to your identity. You may also request deletion of your account and personal data at any time, subject to the legal retention requirements stated above.
As an ob9 member and data subject under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal information:
Request a copy of the personal data we hold about you in a readable format.
Request correction of any inaccurate or incomplete personal information.
Request deletion of your personal data, subject to legal data retention obligations.
Request restriction of your data processing in certain situations permitted by law.
Receive your data in a structured format that can be transferred to another service provider.
Object to the processing of your data for direct marketing purposes at any time without providing a reason.
The ob9 platform is exclusively for individuals aged 18 years and above. ob9 does not intentionally collect personal information from individuals under the age of 18.
If we discover that personal information of a minor has been collected without our knowledge, we will take immediate action to delete that information and close the associated account. Parents or guardians who believe their child has registered an ob9 account should contact us immediately.
Ob9 uses a strict age verification system during the registration process and KYC checks to ensure our platform remains safe and accessible only to eligible adults.
Ob9 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. All amendments will be communicated to you through the following channels:
Material amendments will be communicated at least 14 days before it takes effect. Continued use of the ob9 platform after the effective date of any amendment constitutes your acceptance of the updated policy.
We encourage you to review this page regularly. The latest update date is always displayed at the top of this document for your reference.
If you have any questions, concerns or complaints regarding the ob9 Privacy Policy or how we handle your personal data, our team is ready to assist.
Ob9 is committed to handling every privacy-related inquiry seriously, thoroughly, and in a timely manner. Your satisfaction and trust are the foundation of the ongoing relationship between ob9 and all our members across Malaysia.
You now know ob9's commitment to your privacy and data security. Join over 2.1 million Malaysian members who have trusted ob9 as their preferred online entertainment platform.